General Claims Agent Interview Questions

46 Share an experience in which you conducted an investigation of a transportation accident and effectively improved safety procedures in your company. How did you successfully communicate with those involved in the investigation?
47 How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.)
48 Name a time when your patience was tested. How did you keep your emotions in check?
49 Tell me about a difficult contract you successfully negotiated and monitored to fulfillment.
50 Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task.
51 Share an experience in which you successfully supervised workers assigning tariff classifications or preparing billing. What made you a successful supervisor?
52 Tell me about the last time you monitored spending to ensure it was consistent with the budget.
53 Share an experience in which your collaboration with other managers or staff helped you to successfully formulate and implement a policy, procedure, goal, or objective.
54 Provide a time when you conducted a safety audit or met with staff about safety which helped you improve safety in your workplace.
55 Please share an experience in which you successfully taught a difficult principle or concept. How were you able to be successful?
56 Tell me about the last time you participated in a union contract negotiation and helped settle grievances.
57 Share an experience in which your recommendation of capital expenditures for acquisition of new equipment to increase efficiency or services had good results.
58 Describe the last time you successfully directed the procurement process for a company.
59 Share an experience in which you successfully investigated and resolved a complaint.
60 Name a time when your creativity or alternative thinking solved a problem in your workplace.